This policy explains what TransitionCommand collects, how it is used, and the choices you have. TransitionCommand is provided by KIBU Global Ventures LLC ("we", "us").
Information you provide
When you set up and use the app, you may give us details such as your name, branch of service, rank, separation date, and goals, along with the messages you send to Jessica, the in-app AI guide. You share this so the app can build your personalized command center and answer your questions.
Information collected automatically
We may collect basic device and usage information, such as app version, device type, operating system, and how features are used, to keep the app working and to improve it. If you have analytics enabled, this is limited to app performance and usage, not the content of your conversations.
How we use your information
- To provide and personalize the app and your transition plan.
- To generate responses from Jessica to the questions you ask.
- To maintain, secure, and improve the app.
- To respond to your support requests.
AI processing
When you send a message to Jessica, your message is processed by a third-party AI provider through a secure connection so the app can generate a response. Please do not enter information you would not want processed for that purpose, such as full Social Security numbers or account passwords.
Service providers we use
We rely on a small set of trusted providers to run the app, including an AI provider for Jessica's responses, a cloud hosting and delivery provider, and the Apple App Store and Google Play for distribution and payments. These providers process information only to perform their service for us. We do not sell your personal information.
Data retention
We keep your information for as long as you use the app, and only as long as needed for the purposes above or as required by law. You can ask us to delete it at any time.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can request access to, correction of, or deletion of your information by emailing [email protected]. We will respond within a reasonable time.
Children
TransitionCommand is intended for adults and is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date at the top of this page.
Contact
Questions about this policy? Email [email protected].
TransitionCommand is an independent app from KIBU Global Ventures LLC and is not affiliated with or endorsed by the U.S. Department of Defense, the Department of Veterans Affairs, or any government agency.